Location

Frankfurt, Germany

Duration

6 Months

Start Date

ASAP

Working Mode

Arbeitnehmerüberlassung, Zeitarbeit

Branch

IT Services and IT Consulting

Job ID

150722

Roles and Responsibilities:

4+ years of help desk technician/client services experience

2-3 + years of ServiceDesk plus for ticket resolution

Responsible for providing support and troubleshoots software and hardware problems faced by users.

Technicians must work together internally with IT staff members.

Provide our users with an excellent user experience

Install and configure computer hardware, operating systems, and applications

Talk to users through a series of actions, either face-to-face or over the phone, to help set up systems o...