We are hiring an experienced Executive IT Support professional to provide end-user assistance for hardware, software, and network-related issues during the night shift. The role includes troubleshooting, system administration, device configuration, and managing IT operations in a fast-paced environment. Key Responsibilities Provide technical support for all IT-related issues (hardware, software, network). Assist users via phone, in-person, and remote support tools. Create, manage, and update user accounts across cloud platforms. Administer Active Directory, Azure, SharePoint, Exchange, and Office 365. Configure and deploy desktops, laptops, printers, mobile devices, and email clients. Support virtual desktop and remote desktop environments. Install, maintain, and troubleshoot firewalls, switches, load balancers, and network equipment. Perform structured cabling and coordinate with telecom vendors. Identify and respond to cybersecurity threats. Document issues, s...