Install, configure, and troubleshoot basic software and tools on laptops/desktops Provide basic IT support to users (OS, applications, access issues) Assist in managing source code repositories using GitLab (basic operations like clone, commit, push, pull) Support basic cloud tasks on platforms such as Azure (VM monitoring, user access, basic services) Help in user account creation, password reset, and access management Monitor systems and report issues to senior engineers Maintain basic documentation for IT and cloud activities Windows OS / Linux basics Software installation and troubleshooting Basic understanding of Git & GitLab Basic cloud concepts (VMs, storage, networking) Basic networking knowledge (IP, DNS, internet concepts) Willingness to learn and follow processes