Responsibilities:
* Install and configure computer hardware and software applications for both new and existing users. Coordinate with vendors for the procurement of IT equipment and liaise with software vendors for technical support when necessary. Provide technical support for IT-related issues, both remotely and on-site. Manage and respond to incoming support tickets through the company's ticketing system. Regularly update and maintain the IT asset inventory. Ensure timely renewal of all IT-related maintenance contracts. Assist in compiling and providing documentation during internal or external audits. Handle the creation and deactivation of user accounts in Active Directory. Manage user access rights and file server permissions. Support and troubleshoot Local and Wide Area Networks, routers, internet connectivity, PCs, and system-related issues at all levels. Provide project administrative support to the Senior IT Engineer. Assist in IT administrative tasks and support any ad-h...