Elevate your career in IT support with Lawson Lundell LLP in Vancouver, Canada. This role offers hands-on experience with troubleshooting, audio/video tech, and a supportive work environment.
As an IT Support Analyst at Lawson Lundell LLP, you will be responsible for providing essential Tier 1 support. Your skills will be essential in troubleshooting IT issues from calls and emails while also managing audio/video technology setups in meeting rooms. You will work on desktop support, mobile device management, and ensuring seamless user experiences across a variety of platforms.
Key Responsibilities:
• Troubleshoot IT Help Desk requests via calls and emails
• Provide after-hours support on a rotating basis
• Set up audio/video technology in meeting rooms
• Manage computer equipment and office phone setups
• Resolve end-user application and peripheral issues
Requirements:
• Certificate or diploma in IT or computer systems
• 2+ years of experience supporting en...