DUTIES AND RESPONSIBILITIES

• Monitors all Yamaha 3S Shops Dealers Service Tools and Service Network.
• Implements and ensure maintenance of Time Commitment Service (TCS).
• Installs and activates TCS application and other service system in the 3S shops.
• Conducts repair and secures that system is operational.
• Configures and identifies hardware and software solutions.
• Resolves network issue and take care of all equipment for shop supplies and materials.
• Makes an estimated cost for damage and follow up request for approval.
• Sends monthly updates status report of service system in 3S shops.
• Initiates service marketing activities to reach out Yamaha dealers and customers especially remote areas.

QUALIFICATIONS

• Must possess at least a Bachelor's/College Degree in Computer Science or Information Technology.
• At least one year of working experience in tech support, desktop...