Sparks, NV

The IT Support Representative provides on-site hardware and application support for the Sparks, Nevada office, as well as remote support for employees as needed. A key responsibility of this role is supporting production team members with equipment deployment, setup, and migration as part of the transition from an existing facility to a new construction building. This position assists with integrating and validating IT equipment at the new site.
This role supports end users by resolving IT-related issues, verifying network connectivity at the patch panel and switch level, and coordinating with the networking team when necessary. Responsibilities include software installation, hardware configuration, workstation setup (desktops, monitors, docking stations), computer imaging, printer support, and troubleshooting application-related issues.

What You'll Do