Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will serve as the focal point for planning and delivering Tier II and Tier III customer support services for operations and defense missions. You will evaluate emerging technologies, tools, and trends to improve IT support, cybersecurity, and operational effectiveness. You will manage service outages and requests, ensuring timely resolution and compliance with information security policies and procedures. You will prepare reports, briefings, and recommendations on service desk operations, defensive cyberspace activities, and support trends. You will maintain situati...