Install, configure, and maintain IT hardware, including desktops, laptops, industrial PCs, printers, scanners, handheld devices, and shopfloor terminals.
Support production-line IT equipment and operator workstations.
Manage hardware lifecycle, asset registers, tracking, and replacement planning.
Coordinate IT equipment procurement and supplier relationships.
Manage all company cellphone contracts.
2. Systems Administration
Administer Windows Server environments, Active Directory, and user access controls.
Ensure availability of ERP, manufacturing, and commercial systems.
Manage Microsoft 365, cloud services, and collaboration platforms.
Implement system updates, patching, and performance monitoring.