Manage and maintain the hotels computer networks including wired and wireless networks ensuring optimal performance security and reliability.
Provide technical support for all hardware and software used within the hotel including computers printers POS systems property management systems (PMS) point of sale systems and other specialized hotel applications.
Diagnose and resolve technical issues reported by hotel staff or guests in a timely manner to minimize disruptions to operations.
Implement and maintain security protocols to protect the hotels IT infrastructure from cyber threats including malware viruses and unauthorized access.
Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity in the event of system failures or data breaches.
Assist in the procurement of IT equipment and software including researching vendors obtaining quotes and ensuri...