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IT Software Support Engineer (M/K)

Company

Experis

Location

Gromadka, Lower Silesian Voivodeship

Type

Permanent

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For our client we are looking for candidates for the position of IT Software Support Engineer (M/K).


Job Tasks:
  • Remote software deployments and updates
  • Analysis and resolution of issues reported by customers
  • Handling and documenting support tickets
  • Providing customer support under service agreements (SLAs)
  • Preparing and maintaining test environments
  • Supporting the testing of new system releases
  • Managing software licensing matters
  • Creating and maintaining user guides, documentation, and procedures

  • Requirements:
  • Minimum 3 years of experience in software support
  • Bachelor's degree in a technical field or equivalent practical experience
  • Very good command of English
  • Willingness to work occasional shifts/on-call duties
  • Willingness to travel
  • Valid driver's license
    ...
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