Position Overview

Reporting to the IT Site Manager, the IT Site Specialist provides deskside and remote support for hardware, software, network, security, and user issues at assigned plants.

Responsibilities & Accountabilities

Hardware and Software Support

• Install, configure, and maintain computer systems, servers, and network equipment in alignment with Kruger standards.
• Diagnose and resolve hardware issues affecting desktops, laptops, printers, and other peripherals.
• Oversee hardware inventory, ensuring timely replacements and upgrades as necessary.
• Install, update, and troubleshoot software applications to ensure optimal performance.
• Provide user support for software-related inquiries and deliver training sessions as required.
• Verify that software licenses are current and fully compliant with company policies.

Network an...