IT Site Lead (Enterprise Support Lead – ESL)
Location: El Segundo, CA (On-site)
Local travel between sites required

MUST HAVE (Non-Negotiables):

+ 3–5+ years of IT support or end user services experience

+ Experience working in a government, enterprise-level, or C-suite-facing IT environment (required)

+ Experience working for, or closely with, a Managed Service Provider (MSP) or large enterprise environment strongly preferred

+ Experience leading teams or overseeing technicians (directly or through a vendor/MSP)

+ Strong troubleshooting background (able to support escalations when needed)

+ Strong communication skills with proven ability to interact with business leadership

+ Experience working in a ticketing environment (ServiceNow or similar)

Overview:
We are seeking an IT Site Lead (Enterprise Support Lead) to oversee IT support operations across one or more local sites in the El Segundo area....