**About the team**: The Zillow End-User Support team provides IT Support to all our internal employees.This team is responsible for providing a best-in-class customer experience!
The Zillow End-User Support team will leverage modern tools & platforms to support our customers.Support items include SCCM, JAMF, ServiceNow, Slack, Okta, Office365, VPN, Zoom.We drive improvements by focusing on process & operational efficiencies.
**About the role**:This role has been categorized as a teleworker position.Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company.Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.
**Who you are...