SYSTEMTEC is seeking an IT Service Desk Analyst I for a remote opportunity with possible occasional travel in the Pensacola, FL area. Candidate will provide first-level IT support for end users in a primarily remote environment while occasionally traveling to regional office locations for onsite technical assistance. This role requires a strong customer-service mindset, professional communication skills, and the ability to troubleshoot basic hardware, software, and connectivity issues in a fast-paced support setting.

Required Qualifications for the IT Service Desk Analyst I:

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.


• High school diploma or equivalent required


• 0–2 years of experience in IT support, help desk, or technical customer service


• Basic knowledge of Windows operating syste...