Who We Are Looking For

State Street Global Technology Services (GTS) is seeking an experienced Assistant Vice President, IT Service Delivery Manager to support delivery, performance, and governance of production technology services supporting SSBI.

The successful candidate brings strong experience in IT service management with understanding of regulatory expectations including DORA.

Why This Role Matters

This role ensures strong execution and coordination of Run-the-Bank operations.

Supports operational resilience and control discipline across SSBI.

Organizational Structure & Reporting

Reports to VP IT Service Delivery Manager.

Supports service delivery governance across ICA towers.

Works with technology and service teams across SSBI.

Key Responsibilities