A leading BPO company is seeking Service Delivery candidates in Cape Town. This role involves managing key client relationships and ensuring seamless IT Service Management. Responsibilities include leading service delivery reviews, identifying service improvements, and ensuring compliance with standards. Candidates should have 8-12 years of experience in managing IT service delivery for large clients, and preference will be given to those with a B.E./B.Tech degree and relevant certifications like ITIL or PMP.
#J-18808-Ljbffr