Description
As an IT Service Delivery Analyst at Impulse, you will provide frontline technical support for enterprise systems, endpoints, and workplace technologies. This role ensures reliable IT service delivery by diagnosing and resolving technical issues, deploying end-user technology, and supporting day-to-day IT operations across corporate and operational environments.
The analyst works closely with infrastructure, networking, and security teams to resolve incidents and maintain a stable computing environment.
Responsibilities
- Provide technical support for endpoint systems, workplace applications, and enterprise services
- Troubleshoot Windows, macOS, and Linux endpoint issues
- Support identity and access management requests
- Diagnose basic network connectivity issues including IP confi...