KEY PERFORMANCE AREAS:

• Advise the business on IT innovation, trends, and best practices to improve creativity and operational efficiency.
• Conduct business analysis by engaging stakeholders, analysing workflows and system functionality, and identifying business requirements.
• Design system solutions, workflows, integrations, and technical specifications aligned to business needs.
• Collaborate with stakeholders to identify process improvements and prioritise technical and functional requirements.
• Manage system development projects, including planning timelines, tracking progress, and resolving roadblocks.
• Configure system data structures, functionality, and integrations according to technical specifications.
• Coordinate with software development teams to ensure accurate coding and implementation of solutions.
• Oversee system testing, deployment, and user training to ensure smooth implementation of new...