Take charge of technical operations as an IT Operations Manager (Technical Support) in a hybrid role with MSP Corp. This senior position demands expertise in systems management and vendor coordination.
MSP Corp is looking for a Technical Support and IT Operations Manager to independently oversee infrastructure stability and incident management. You will manage critical issues, coordinate with third-party vendors, and ensure seamless service delivery across operational environments. The ideal candidate will have significant hands-on experience and strong leadership capabilities.
Key Responsibilities:
• Troubleshoot infrastructure incidents and manage resolutions
• Lead critical incidents and service outages effectively
• Coordinate with vendors for technical support
• Ensure high-quality service delivery across the environment
• Monitor systems and mitigate operational risks
Requirements:
• 5–10+ years in IT supp...