ITAC Solutions is looking for an IT Operations Administrator to serve as the primary hands‑on internal IT resource for our growing organization. This is an opportunity for someone who enjoys a mix of hands‑on technical support, systems administration, problem‑solving, and operational improvement.

What You’ll Do

• Serve as first point of contact for employee technology needs across all offices and remote staff (Tier 1/Tier 2 helpdesk)
• Administer and maintain our Microsoft 365 environment — Entra ID, Intune, Exchange, SharePoint, Teams, identity/access, and licensing
• Manage user accounts, devices, permissions, and security access — including full onboarding and offboarding of employees
• Handle hardware procurement, setup, and lifecycle management, including remote employee device provisioning
• Maintain printers, peripherals, Wi‑Fi, and on‑site network infrastructure
• Help maintain cybersecurity best practices, bac...