IT Managed Services Delivery Manager
Location: Portland, OR
Client Industry: IT Managed Services Provider (MSP)
Compensation: $45-55/ hour
Employment Type: Interim-to-Permanent
Job Title: Service Delivery Manager

We are seeking an experienced and proactive Service Delivery Manager to guide a team of Level 1/2 Engineers, ensuring high-quality technical support, continuous learning, and effective issue resolution. Will be responsible for overseeing the day-to-day activities of the team, providing guidance, and ensuring timely and accurate support to our customers. This role will also serve as a liaison between the engineering team and other departments to ensure alignment with company goals. Responsible for client relationships and satisfaction for the West Coast.
Key Responsibilities: