KEY RESPONSIBILITIES
1. IT Operations &Application Management
. Lead and manage the overall operations of the IT Department.
. Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.
. Ensure critical business systems remain available, stable, and secure.
. Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.
. Perform monthly SPSI data downloads and system closing activities.
. Troubleshoot application issues and provide first-level support escalate unresolved issues to HQ IT teams or vendors when necessary.
. Manage software licensing, user access controls, and application role administration.
2. Programming & System Development
. Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficie...