Job Responsibilities

• Management and support of the ICT Infrastructure (Core Fibre Network, Firewall, Servers, VOIP Telephone Systems, 400+ Workstations and Printers);
• Develop and execute the IT strategy;
• Manage, support, and lead the IT team;
• Develop and implement IT security policies and best practice guidelines; ensure systems, networks, and data are safe and secure;
• Budgeting and forecasting, expenditure and asset management;
• Project management;
• Manage Audio Visual and Print department;
• Setup, testing, and adherence to backup and disaster recovery;
• Software management – updates, license renewals for a wide range of software suites.

Desired Experience & Qualifications

• 5 to 8 years’ experience in a position of similar nature;
• Experience in customer service industries preferred; experience in the education sector is an added advantage but not essential;