IT Manager Location: Hemel Hempstead (Hybrid) - On-site parking availableSalary: £60,000 - £68,000 (dependent on experience)

Reed Technology are delighted to be partnering with a leading organisation in their search for an experienced IT Manager to join their friendly and collaborative team. This role offers a balance of strategic oversight, service management, and hands-on technical leadership.

Key Responsibilities

• Oversee the organisation's IT services, including management of third-party suppliers and associated budgets.
• Ensure SLAs and service standards are established, monitored, and consistently met.
• Act as the primary escalation point for 2nd line support technicians.
• Maintain adherence to GDPR and data security frameworks
• Take a proactive, hands-on approach to resolving complex technical issues as they arise.