IT L3 Support

Company

Fujitsu

Location

Australia, Victoria

Type

Full-time

About the role
RFQ Opportunity
Short contract (2 months)
Melbourne
Health client
Hybrid

Job Summary:

We are seeking a skilled IT Level 3 Support Specialist to join our dynamic IT support team. The ideal candidate will possess advanced technical knowledge and experience in troubleshooting complex technical issues, providing exceptional customer service, and contributing to the continuous improvement of our IT services. You will play a crucial role in assisting Level 1 and Level 2 support staff while directly resolving high-impact incidents and problems.

Key Responsibilities:

Provide advanced technical support for hardware, software, and network issues escalated from Level 1 and Level 2 support teams.
Troubleshoot and resolve complex IT issues related to operating systems, applications, network configurations, and server environments.
Serve as an escalation point, collaborat...
        

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IT L3 Support

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