(Job ID: ) Lead IT infrastructure operations in a manufacturing environment, driving system reliability, global alignment, and team performance.
Responsibilities - Lead and manage the Operation Service Support (OSS) team and oversee all IT infrastructure activities (global and local).
- Collaborate with internal departments and site stakeholders to support business objectives.
- Supervise, coach, and develop team members, including identifying and implementing training plans.
- Support budget planning and cost control for IT infrastructure in collaboration with the Head of Department.
- Ensure reliability, performance, and cost-effectiveness of all IT systems under responsibility.
- Define and align local IT infrastructure priorities based on business needs and global strategies.
- Collaborate with global service managers to implement standardized infrastructure strategies.
- Maintain effective comm...