IT Helpdesk Support

Company

The Judge Group

Location

Tulsa, Oklahoma

Type

Full-time

IT Helpdesk Support
Location: Tulsa, OK
Work Arrangement: Onsite, Monday–Friday, 8:00 AM–5:00 PM
Duration: 3–6 Month Contract
About the Role
We are seeking an IT Helpdesk Support professional to provide frontline technical support for desktop, laptop, software, network, and telecommunications-related issues. This role is responsible for delivering Tier 1 support and assisting with Tier 2 support as needed. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a commitment to maintaining high levels of end-user satisfaction.
Responsibilities
Provide Tier 1 technical support and assist with Tier 2 support as assigned.
Respond to end-user requests and resolve routine hardware, software, network, telecommunications, and system-related issues.
Receive, document, prioritize, and track support requests through the Help Desk ticketin...
        

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IT Helpdesk Support

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