Reference Number: S100-26-937
Closing Date: 06/07/2026
Employment Type: Permanent Full Time

IT Helpdesk Lead

Summary of the position:

• Picton location
• Permanent Full-Time
• Salary commencing from $89,981 per annum + 12% Superannuation
• 35-hour week 
• Access to generous Flex-time provisions and Working from Home arrangements

About the opportunity:

An exciting opportunity exists to join our Digital Innovations, Information and Technology team as an IT Helpdesk Lead.

Reporting to the Team Leader Information Technology, you will lead the Helpdesk function and drive customer service excellence in the delivery of first-level IT support across Council. You will oversee support for desktop hardware and software, mobile devices, corporate networks, and business systems, ensuring reliable and responsive technology services for staff across the org...