Tasks and Responsibilities Ensure operations for all Smart factory solutions such as the Manufacturing Execution Systems (MES, e.g. SAP DMC), Manufacturing Service Bus (MSB), Io T Edge Technology, Machine Data Acquisition and Recipe Management System Offer 2nd level support of business solutions in the area of Manufacturing IT Applications (e.g. SAP ME/DMC, Manufacturing Service BUS, Mixing Solutions, Io T Edge) Support/consult the central key user and the local key users in the plants for all Smart factory solutions Drive active Incident system monitoring Coordinate system upgrades and patches Support the digital transformation of the business with digitalization solutions Support the regional rollout of the Smart factory solutions Overtake the responsibility to coordinate all infrastructure and other issue related activities Implement and refine IT best practices in the relevant areas: project management, portfolio management, service management Foster collaboration and cooperation w...