Salary: £30,000 - 30,000 per year

Requirements

• Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner.
• Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders.
• Experience managing and prioritising workloads to meet SLAs, KPIs, and deadlines in a fast-paced environment.
• Ability to take ownership of tasks and see them through to completion, working both independently and collaboratively within a team.
• Demonstrable experience delivering technical projects efficiently and to a consistently high standard.
• Strong attention to detail, with the ability to maintain accurate records, documentation, and task updates within agreed timeframes.
• Experience following and adhering to structured processes and procedures, ensuring comp...