The Desktop Support Technician’s role is to provide a first and single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This position reports to the IT Supervisor and is based at our offices in Bryanston. The successful candidate is a motivated and detail-oriented individual who seeks to provide top-notch technical support and troubleshooting for our end-user desktop systems

Installation & Configuration: Set up, install, and configure desktop systems, including operating systems, software, and hardware. Handle moves and changes as requested by line managers. User Assistance : Respond to support requests via phone, email, and ticketing systems. Provide guidance and basic training to users on system usage and best practices. Technical Support: Provide timely desktop support for hardware, software, and network issues. Troubleshoot and resolve problems related to operating systems, applications, printers, an...