IT Data Analyst Sr (Service Desk Reporting and PowerBI)

Pasig, PH

Requisition Number:

Location: Hybrid – 1 day in office at 10th and 11th Floor, Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

• 14,000+ engaged teammates globally
• Top 5 Great Place to Work 2025
• #20 on Fortune’s World’s Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

About the Role

As an IT Data Analyst Sr, you will collect, analyze, and interpret service desk data to identify trends, improve performance, and enhance customer satisfaction. You will support program operations coordination, ensuring smooth planning, execution, and continuous improvement of IT services. Along the way, you will: