Job Description
Key Responsibilities
 • Provide end-user IT support for onsite and remote employees
 • Prepare, deploy, and configure new workstations, laptops, and software
 • Redeploy, decommission, and securely wipe equipment in accordance with IT policies
 • Perform quarterly backups and secure hard drive wipes
 • Maintain workstation and server antivirus and endpoint security tools
 • Monitor, investigate, and remediate antivirus and cybersecurity alerts
 • Ensure password and security policies are consistently followed
 • Apply operating system and software updates as directed by the IT Manager
 • Conduct annual workstation audits, documenting hardware, OS, software, and compliance
 • Remediate any policy or security issues identified during audits
 • Assist with IT projects and other technical initiatives as needed

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