Ready to gain real-world IT experience and build your technical skills? We're offering an opportunity in IT Services and Solutions where you'll support technology operations, learn from seasoned professionals, and contribute. This is your chance to launch your IT career with hands-on learning. What will you do? Customer service: Analyze and resolve issues and requests for our Carrier Management System, Blujay Parcel. Collaborate with regular users who utilize Blujay application for Sipping processes from Manufacturing Plants and Distribution Centers; Incidents and Service Requests resolution for Level 3, as setting new users, configurations, printer issue, etc. Document processes and training sessions Provide assistance with user support by addressing technical questions and resolving basic issues Help maintain IT systems to ensure secure and reliable service delivery across the organization What's in it for you? Practical, hands-on experience supporting real IT operations and technolo...