Information Technology and Telecommunication Services

Contract Type: Limited Contract Full Time

Location: Dubai

About the Role

The University of Wollongong in Dubai (UOWD) is seeking a proactive and service‑oriented IT & AV Support Engineer to deliver reliable, high‑quality IT and audio‑visual support across our campus.

This role is critical to ensuring seamless teaching, learning, and event delivery by supporting classroom technology, campus AV systems, and end‑users in a dynamic higher education environment.

Key Responsibilities

• Provide responsive first‑ and second‑line IT and AV support to faculty, staff, and students, ensuring timely issue resolution and high user satisfaction.
• Troubleshoot hardware, software, networking, and AV system issues, applying strong diagnostic and problem‑solving skills.
• Ensure classrooms, lecture halls, and shared spaces are fully operational and technology‑ready.
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