As an IT Assistant, you will provide crucial hands‑on support within our IT department, ensuring the seamless operation of day‑to‑day technical services. As part of our team in The Chedi Al Bait, Sharjah, you'll work in an ONSITE environment, addressing a variety of hardware, software, and network needs to support business operations.

Responsibilities

• Offer first‑line technical support to staff for hardware, software, and network‑related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Assist with setup, monitoring, and maintenance of LAN/WAN, Wi‑Fi networks, and servers.
• Support software installations, updates, rollouts, and manage software licenses.
• Troubleshoot and determine solutions for technical problems, escalating to IT Manager as needed.
• Maintain accurate records of IT inventory, assets, software licenses, and support requests.
• Assist with regu...