Attending to classroom and office facilities queries and supports. (Regular classroom checking and maintenance)
Computer hardware, software and application troubleshooting
Support computer lab maintenance and application deployment.
VOI/VDI server & Classroom Central Control software administration and maintenance.
Supporting Learning Management Systems such as Moodle, My Media, MS Teams, Zoom, Skype etc.
Handling teaching equipment and devices such as wireless microphones, iPads, pointers, Multimedia Card, Converter, visualizers etc.
Microsoft 365 Administration - User accounts management, monitoring and maintaining Microsoft services and policy based on the organization's requirements.
Basic knowledge of A/V equipment, computer/laptop hardware, and experience in proposing equipment replacement.