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IT Analyst: Support and Project Management

Company

EllisDon

Location

quebec, capitale nationale

Type

Full-time

Take on the role of an IT Analyst specializing in support and project management tasks. Ensure robust network performance and assist users with hardware/software needs in a structured office setting.

Your focus will be on delivering first-rate support, managing the configuration of jobsite technology, and participating in project deployments. You will be responsible for troubleshooting and resolving complex IT issues while keeping records current and following established procedures. This role demands a proactive approach to IT service delivery and customer care.

Key Responsibilities:
• Manage IT services and support at job sites
• Conduct thorough documentation of solutions
• Provide support for hardware and network issues
• Collaborate on project deployments, including configurations
• Follow IT Security best practices and guidelines

Requirements:
• Minimum 4 years of relevant IT experience
• Degree or d...

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