Administer and manage the Microsoft 365 tenant , including:

• User account provisioning, modification, and deactivation
• License assignment and usage monitoring
• Security groups and distribution lists

Manage Exchange Online , shared mailboxes, email policies, and archiving

Support Microsoft Teams, SharePoint Online, and OneDrive access and permissions

Implement and maintain security best practices (MFA, Conditional Access, password policies)

Monitor Microsoft 365 service health and coordinate issue resolution

Provide day-to-day IT support for desktops, laptops, printers, scanners, and mobile devices

Install, configure, and maintain Windows and macOS systems

Manage onboarding and offboarding of employees (devices, ac...