Job Summary:
The IT and Facilities Administrator holds a pivotal role in ensuring the seamless operation of the support system within the Staff Domain and its various offices. Primarily tasked with overseeing Information Technology (IT) and Facilities Management, this individual ensures that all issues and incidents are promptly logged into a ticketing system for reassignment and resolution.
Moreover, the Lead Administrator assumes responsibility for the maintenance of the IT infrastructure, ensuring that all issues are identified, recorded, and addressed promptly to prevent disruptions.
Additionally, the Administrator serves as the primary liaison for client IT inquiries, ensuring clear communication and delineation of responsibilities between Staff Domain's offerings and client-provided services.
The role also encompasses oversight of all sites, ensuring proper maintenance and upkeep of facili...