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Investigation Specialist, MENA Buyer Abuse Prevention

Company

Amazon

Location

Bangalore, India

Type

Full-time

Description
Note: This is a 12-month full time contractual (FTC) role and will be working in rotational night shift.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. MENA DEX sustainability team aims to control buyer abuse and protect genuine customers from bad actors via product and program solutions. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplaces (AE, SA and EG).

Summary of Responsibilities:
· Investigate suspicious orders placed in MENA marketplaces and take appropriate actions based on processes, tools and high-judgment decisions.
· The responsibilities in this position will span over multiple processes and functions and locations. He/she will be responsible for achieving and exceeding team’s defined metrics through sustainable change or process improvement.
· ...

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