• Implement and comply to Teleperformance Global Essential Compliance and Security Policy.
• Perform Windows Desktop administration (modifying login scripts, rolling out Desktop changes through Group Policy, applying desktop patches, user account management, etc.).
• Perform the system changes adhered to organizational policies.
• Assist the Site IT Manager in the day-to-day management of IT operations.

Desktop/Laptop/Phones/Software Deployment

• Deploy desktop/laptop hardware, software and images, and related peripherals (keyboard, mouse, headsets, printers etc.) according to company/clients’ requirements.
• Install and maintain equipment and software ergo to quarterly approved version.

Maintenance and Support

• Installs, maintains, and troubleshoots required client software and hardware, whether onsite or remotely.
• Deliver support to company’s devices to ensure all computers, network con...