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Internet Banking Specialist (Full Time) - Lubbock, Ave. Q

Company

Prosperity Bank

Location

Lubbock, Texas

Type

Full Time

POSITION PURPOSE

Responsible for all operations associated with Internet Banking, and ACH (Automated Clearing House) origination and receiving. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Duties are associated with internet banking setup and maintenance for customers
  • Data input, related activities/efforts in mitigating account takeover and internet banking fraud
  • Fulfill daily work/functions while adhering to bank policies and procedures complying with all governmental rules/regulations
  • Process balance transaction entries, and associated posting and reconciliation duties. 
  • Monitor the Department’s support email box and assist banking centers via telephone support
  • Assist with ACH-related issues, internet banking requests, and other electronic banking needs
  • Cross-train with other department associates for other various duties as assigned
  • Resolve more complex issues presented to the department
  • ...

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