International Consumer Insights & Research Analyst is a source of truth for understanding consumer preferences, behavior, and category trends. The role includes vendor relationship management, survey development, survey analysis, report development, and leading the International Brand Health Tracking program, ensuring surveys and outputs meet the needs of stakeholders and franchisees, while supporting the Voice of the Customer program.

Position will sit onsite in our Columbia Support Center 4 days per week.

Responsibilities

• Lead the Brand Health Tracking program – survey design, QA, data analysis, and report creation.
• Support Voice of the Customer program – franchisee onboarding, survey review, report management, and ad hoc data analysis.
• Assist with bespoke research needs – translate business needs into research objectives, recommend methodologies, write surveys, analyze data, and develop reports.
• Help lead implementa...