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Intern, Executive Lounge

Company

Marriott International

Location

Singapore, Singapore

Type

Full time

Position Summary

  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
  • Ensure that the Lounge food and drinks are replenished regularly.
  • Clear soiled cutleries etc
  • Set up accurate accounts for each guest according to their requirements.
  • Enter Marriott Rewards information.
  • Ensure rates match market codes, document exceptions.
  • Secure payment prior to issuing room key, verify/adjust billing.
  • Compile and review daily reports/logs/contingency lists.
  • Complete cashier and closing reports.
  • Supply guests with directions and property information.
  • Accommodate guest requests, contacting appropriate staff if necessary.
  • Follow up to ensure requests have been met.
  • Obtain manual authorizations and follow all accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • A...

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