Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarization trips with agents.
Continuous communication and excellent service delivery to agents at all times.
Keep Agents’ booking information updated.
Quote accurately and timeously keeping in mind strategic and preferred AP and upsell where possible.
Ensuring relevant information is obtained from the ARM prior to quoting.
Streamline operational negotiations by also reducing dead beds, waitlist chasing and maximizing camp operations role to create those life‑changing journeys for guests.
Requirements:
Matric
Tertiary certificate in Travel & Tourism/hospitality.