Join the Ministry of Public and Business Service Delivery as an Intermediate Systems Administrator. This role focuses on application development, AWS solutions, and customer support in Toronto.

The Ministry is seeking an Intermediate Systems Administrator to solve complex application issues within its Government Services Integration Cluster. Key responsibilities include managing contact center solutions like Amazon Connect and performing software upgrades. You will also monitor application performance to optimize computer resource utilization and provide essential customer support through effective communication.

Key Responsibilities:
• Identify solutions to complex application development issues
• Manage contact center solutions utilizing AWS products
• Perform software upgrades and apply necessary patches
• Monitor computer workload trends for resource optimization
• Provide interface for customer requests and feedback