Operational Resilience Americas DepartmentThe Americas Operational Resilience Department enables the bank to effectively manage business threats and mitigate the risk of disruptions. The department ensures the readiness of each entity, as well as the ability to respond adequately to disruptive events, minimizing the impact on the delivery of services supporting the bank’s critical operations.The department addresses both Resilience Transformation and Resilience Operations. The transformation aspect encompasses resilience strategy, program execution, and the development of new capabilities across the organization. Meanwhile, resilience operations provide visibility and readiness in day-to-day activities, including new product launches, continuity testing, and event and crisis management.The functions performed span all lines of business and corporate functions across the Americas region to mitigate risks and disruptions through an efficient and sustainable framework, effectively reducin...