JOB DESCRIPTION SUMMARY

Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with

customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

2. Enters referral/patient information into electronic medical record system and other applications as needed.

3. Coordinates with referral sources, marketing and clinical teams to ensure patient transition into hospice care.

4. Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements...